Parents and Families

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Parent's Frequently Asked Questions

When does the semester start?
Can I attend orientation with my student?
Are summer classes necessary?
My insurance company says my son/daughter must be a full-time student for me to maintain coverage. What constitutes full-time?
Where do students park on campus?
What are the requirements to apply for Rowan College at Burlington County?
Do professors take attendance in class?
How do I obtain a copy of my student’s grades?
How can a student get help if they are struggling with academics in any class?
What are the withdrawal/refund dates for each semester?
What is the difference between a degree and a certificate?
What is the RCBC Placement Test?
What are developmental courses and who has to take them?
How do students apply for financial aid?
How can students pay for tuition?
When is my student's bill due?
How can my student process payment? What payment plans are available?
What activities are available for students on campus?
What services does RCBC offer for students with learning and other types of disabilities?
What services are available for career planning and internships?
Are emergency telephones placed throughout the campus for students to call for help?
My student is having trouble accessing WebAdvisor. How can I help them?
My student is having trouble accessing their email. How can I help them?

 

Q: When does the semester start?
A: RCBC has the academic calendar published via the RCBC.edu website.  Our Full Spring semester begins in January.  Our full Summer semester begins in May and our full Fall semester begins at the end of August or beginning of September of each year.  Note:  We have Mini semesters offered throughout the year also.  RCBC offers a 15 week, 10 week, 7 week and a 5 week semester. The schedule could be via online or instructor led. Click here to find out which semester(s) you are interested in.

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Q: Can I attend orientation with my student?
A: Parents are encouraged and welcome to attend the Student Orientation Program.  There is also a separate parent and family orientation program offered during the program for parents.

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Q: Are summer classes necessary?
A: Students may decide to take summer courses. For example, students who place into developmental math are recommended to take developmental courses during the summer before their first semester at RCBC. Students may also take summer classes if they place into developmental courses in order to stay on track for their scheduled graduation. There are many summer classes offered. These classes run five, seven, or ten weeks and may be taken in-person or online.

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Q: My insurance company says my son/daughter must be a full-time student for me to maintain coverage. What constitutes full-time?
A: A student must take at least 12 credit hours to be considered full-time. Any combination that totals 12 or more credit hours is considered full-time status.

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Q: Where do students park on campus?
A: Please click here for a map of where students may park.  Note: Rowan College at Burlington County does not currently charge a fee for parking or for assigned parking decals. Please make sure that the student’s car is registered appropriately with the public safety office. Also, students should pay close attention to where they are allowed to park.

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Q: What are the requirements to apply for Rowan College at Burlington County?
A:
There are different options in which to apply to RCBC. Rowan College at Burlington County has an Open Enrollment Policy. You may begin your studies at RCBC if you fall under any of the following categories:

  • You have a high school diploma
  • You have an equivalency (GED) certificate
  • You are a high school or home-schooled student with permission
  • You are a non-high school graduate with ability to perform college-level work and benefit from a post-secondary education. 

For more information about admissions, click here.

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Q: Do professors take attendance in class? 
A: A professor’s attendance policy is outlined in his or her syllabus.  Students are encouraged to review information provided by his/her professor and to discuss any questions or concerns regarding the attendance policy outlined by his/her professors. 

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Q: How do I obtain a copy of my student’s grades? 
A:
The College is prohibited from releasing certain information to parents without the permission from the student via the FERPA guidelines.

For more information about FERPA, please review the College Catalog.

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Q: How can a student get help if they are struggling with academics in any class?
A:
If a student is struggling in a class, he/she should schedule a meeting with his/her professor. They can discuss their issues and opportunities for tutoring as needed.  

For more information regarding tutoring, click here.

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Q: What are the withdrawal/refund dates for each semester?
A: The Withdrawal/Refund schedule is posted on the RCBC website.  Should a student need to withdraw, he/she needs to speak to an Academic Advisor to confirm impacts to his program, schedule, Financial Aid and billing. 

For more information about the academic calendar, click here.

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Q: What is the difference between a degree and a certificate?
A: An associate’s degree is awarded at the completion of a two-year program. A certificate is awarded at the completion of a series of courses that prepare students for employment in a selected program.

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Q: What is the RCBC Placement Test?
A: All first-time college students at RCBC must complete a placement test to assess their readiness to succeed in college-level coursework, specifically English and/or mathematics. The ACCUPLACER test measures reading, language, and math literacy. Students identified as needing additional English and/or math skills will be placed in developmental courses to improve their skills. Students may be exempt from the placement test if their SAT or ACT scores are high enough or they have taken college courses that can be used to place them in English and Math.

For more information, click here

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Q: What are developmental courses and who has to take them?
A: Developmental courses provide an opportunity for students to strengthen their skills in Math, English, and Reading. Developmental courses are designed to help build and strengthen the basic foundation skills so students can succeed in all of their classes.  We encourage students to take any required developmental courses prior to taking other courses.  Students are encouraged to see their academic advisor for any questions or concerns. 

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Q: How do students apply for financial aid? 
A: Students are encouraged to consult with the Financial Aid Department regarding all financial aid inquiries. All students are encouraged to complete the FAFSA (Free Application for Federal Student Aid). Students may go to www.fafsa.gov to apply for Federal Grants and Loans as well as NJ State funding. 

For more information about financial aid, click here.

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Q: How can students pay for tuition?
A: Students can pay their tuition either through financial aid, scholarships, loans or payment plan. 

For more information about the Business Office , click here.
For more information about the RCBC Foundation, click here.
For more information about Financial Aid, click here.

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Q: When is my student's bill due?
A:
We encourage our students to be proactive with paying their bill to insure timely payments.  Each semester has a specific payment due date.  Payments are normally due upon completion of course registration unless otherwise indicated within the registration bill.  Payments are due prior to the start of each semester.  RCBC offers convenient payment plan options.  See schedule of payment due dates, payment plan details and other valuable information, please click here.

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Q: How can my student process payment? What payment plans are available?
A:
There are multiple payment plan options that your student may take advantage of which includes a deferred payment plan, monthly payment plan, and pay in full.  Please click here for specific details.

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Q: What activities are available for students on campus? 
A:
RCBC has an abundance of student activities, organizations and clubs on campus. At the start of each semester we offer many welcome back activities and events geared at helping new students become acclimated to the RCBC campus.

For more information, click here.

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Q: What services does RCBC offer for students with learning and other types of disabilities?
A:
RCBC’s Office of Student Support and Disability Services offers students with diagnosed learning disabilities access to accommodations and support that will improve their college experience. Students with learning disabilities should be seen by the Student Support staff only to determine the appropriate accommodations, resources, and other services that may be needed.

For more information, click here.   

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Q: What services are available for career planning and internships?
A: Encourage your student to visit the Career Services Center.  They can discuss career options, self-assessment, values, skills, goals, job-seeking opportunities, and more. Students are also encouraged to attend workshops about career planning and resume writing.

For more information, click here.

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Q: Are emergency telephones placed throughout the campus for students to call for help?
A: There are black wall phones that are used for internal purposes only which can be used to dial different departments within RCBC.  Should a person have an emergency, they can pick up the phone and dial ext. 1100.

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Q:  My student is having trouble accessing WebAdvisor. How can I help them?
A:
RCBC offers an online help desk to assist students with accessing online resources.  You can submit an online service ticket here.  Students can also do an immediate password reset by using the “Reset My Password” option in the left hand column on tehe WebAdvisor log in page. NOTE: Please be sure to read the reset instructions thoroughly to insure that all aspects of the reset process has been followed.

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Q: My student is having trouble accessing their email. How can I help them?
A:
RCBC offers online assistance for students who are having trouble with accessing their email, blackboard and /or Org Sync accounts. 

  • Students can reset their email access through their webadvisor account.  After logging into the webadvisor student portal, students can access the “communications” section and selecting “student gmail password reset.”  For additional assistance, students can submit a student help desk ticket available here.
  • Students can reset their blackboard access by clicking here.
  • Student can reset their Org Sync access by clicking here.

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