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WebAdvisor Account

All currently enrolled RCBC students have access to a WebAdvisor account. WebAdvisor is RCBC's online one-stop-shop for student services and resources. Using WebAdvisor, students can register and pay for classes, view their schedule, get their grades, request transcripts, apply for graduation, update emergency contact information, and utilize more than 30 other online features. Please use this reference page to help solve any WebAdvisor login issues you may be having, and also to reset your password if you’ve forgotten it.

WebAdvisor FAQs

Q1: How do I log into WebAdvisor?
A: You can access your WebAdvisor account by visiting the RCBC homepage at rcbc.edu. Under the “Students” tab at the top of the page, you’ll find a WebAdvisor button to take you to the WebAdvisor access page.

Q2: How do I know which kind of student I am?
A: Choose the button for “Credit Students” if you are enrolled as a part-time or full-time degree-seeking student. This selection will take you directly to the WebAdvisor login screen.

Choose “Non-Credit Students” if you are enrolled in a personal or professional development course.

Choose the “LIFE Students” option if you are a current member of the LIFE program - this option is available to LIFE program members only.

Q3: What is my WebAdvisor username?
A: Your WebAdvisor username will always be your firstname_lastname. For example, if your name is John Smith, your username would be john_smith.

If you have a common name, you may have numbers as part of your username - example john_smith1234. If you are unsure if your username includes numbers, or attempting to login with your firstname_lastname does not work, please contact the Student Help Desk at ext. 1388 or studenthelpdesk@rcbc.edu for further assistance.

Q4: What is my WebAdvisor password?
A: The first time you log into WebAdvisor, your password will be your 6-digit birthday in the form of MMDDYY. For example, if your birthday is March 25, 1998, your initial login password would be 032598. After you log into your WebAdvisor account, you will be prompted to change your password. The new password must be between six (6) and nine (9) characters and contain at least one letter and one number. You may also enter a password hint that will help you remember your password if you have trouble remembering it later. The hint may NOT be the same as your password.

Q5: I put in the wrong password too many times and WebAdvisor locked me out - how do I unlock my account?
A: If your WebAdvisor account locks you out for too many incorrect login attempts, you can choose the “Main Menu” option in the top right corner of the page and then skip to Q6 and follow the step-by-step instructions to reset your WebAdvisor password.

Q6: How do I access my account if I forget my password?
A: If you forget your WebAdvisor password, you can reset it yourself. To reset your WebAdvisor password, open to the WebAdvisor login page and select the “Main Menu” option in the top right corner of the page. Then select “Reset my password” from the menu in the box on the left side of the Main Menu screen.

Complete all of the required fields (last name, birthdate, and zip code, plus your social security number OR your RCBC student ID number), and click “Submit.” This process will reset your WebAdvisor password to your 6-digit birthday followed by your initials in lowercase format. For example, if your name is John Smith and your birthday is March 25, 1998, your WebAdvisor password will be reset to 032598js.

Once your password reset is complete, click the “Log In” button in the bottom right corner of the page and log into WebAdvisor using your new password. After you log into your WebAdvisor account, you will be prompted to change your password. The new password must be between six (6) and nine (9) characters and contain at least one letter and one number. You may also enter a password hint that will help you remember your password if you have trouble remembering it later. The hint may NOT be the same as your password.

If, after trying the suggested steps listed above, you are still having problems logging into your WebAdvisor account, you can initiate an online Student Help Desk ticket for further assistance.

Initiate a Help Desk Ticket