High School Quick Step at RCBC

This introductory course in food preparation includes instruction and practice in sanitation, safety, tools, equipment, basic cooking principles, recipes, menus, work preparation, stocks, sauces, soups, meats, and poultry. This course also includes instruction and practice in the production of seafood, vegetables, potatoes and starches, garnish, international cuisine, and basic baking principles.

This fundamental course in baking includes instruction and practice in sanitation; safety; tools; equipment; basic baking principles; recipes; recipe conversions; weights and measures; yeast doughs; artisan breads; quick breads; doughnuts; fritters; pancakes; waffles; basic syrups; creams; sauces; pastry basics; and pies.

This course focuses on food safety information including foodborne illness; pest management; sanitation regulations; safe food storage; cleaning programs; accident prevention and safety; emergency actions; and crisis management.

Fundamentally, what is a supply chain and its different functions? How does a supply chain work and what kind of careers are associated with supply chain management? This track defines the concept of the supply chain and all of its components from raw materials extracted from the earth to retail products ready for purchase by consumers. The principles learned in this track provide the necessary foundation for fully comprehending the following certification tracks. Supply Chain Principles is a launch pad from which to rocket your learning experience into assured success in the remaining certification tracks and is recommended as a prerequisite to the other certification tracks. The Supply Chain Principles certification also stands alone as a high-level overview of supply chain management.

What does it take to retain customers and “wow” them to the point that they choose your company for a product or service every single time? What can you do to transform an irate customer into a loyal customer for life? This track discusses both internal and external customers and how to deliver superior value to both. Upon completion of this track, participants will be capable of describing the management of customer relationships including the importance of communication, perceptions, understanding the product & service and knowing quality as it pertains to customer service. Associated careers are Customer Service Manager, Call Center Supervisor, Customer Support Agent, Service Recovery Specialist, Service Quality Assurance Manager and Complaint Specialist.

How do products and materials get to where they need to be? How do retail stores replenish the inventory on their shelves overnight? How do bananas from Costa Rica make it to 150 countries around the world before they spoil? How does a human heart make it to an emergency operating room in Egypt from a facility in France in four hours? This certification track explains in detail the different types of transportation modes (air, water, rail and pipeline) used throughout the supply and reasons for selecting certain modes. The track looks at cost drivers (dimensions, weight, speed, etc.), delivery requirements and other special requirements (refrigerated or hazardous materials) as inputs to key transportation decisions. Careers in Transportation Operations include Logistics Engineer, Routing Specialist, Transportation Manager/ Supervisor, Logistician, Transportation Safety Specialist, Customs Compliance Specialist, Freight Forwarder Associate.