This training will provide students with the knowledge and skills necessary for individuals to serve in a variety of human resources management roles within an organization.

Principles of Human Resources and People Operations

This course offers a broad overview of the functional areas of Human Resources. Topics include: Today’s HR function, People operations strategies, understanding the HR role and its impact on organizational goals, overview of key strategic programs and instruction on tactical responsibilities.

Employee and Union Relations

This course is an explanation of the components for creating and sustaining a positive employee relations climate as well as understanding the differences between employee relations and union relations. Topics include: elements of an effective employee relations atmosphere, communication and complaint resolution protocols in union and non-union environments, effective coaching, counseling, performance management, total reward programs and progressive discipline strategies; identifying employee concerns and effective communication techniques.

Employment Law in Human Resources

This course provides an understanding of the employment laws that require employer compliance.  Topics include recent legislation and court cases, key federal and state employment laws like FMLA, ADA, NJFLA and HIPAA and defining employer/employee rights and obligations; legal/business considerations bearing on employer decisions; practical legal implications in day-to-day HR operations; impact of laws on policy/procedure development; alternatives to minimizing employer exposure to employee lawsuits and charges.

Recruitment, Staffing and Selection

This course addresses the methods of creating and addressing organizational staff planning, developing effective recruitment strategy/methods, understanding the methodologies that companies use today to screen candidates, using appropriate screening/selection techniques, interviewing skills and how to properly evaluate candidates. Also focuses on aligning talent assessment with promotion and succession systems with the organi­zation’s strategic goals.

Compensation Management

Examines technical skills and practical knowledge required in the practice and theory of compensation management. Topics include: compensation management approach consistent with business objectives; tailoring a compensation program; market data collection and integration to develop and support a competitive salary program, total rewards programs and the importance of merit and cost of living increases, incentives and bonuses.

Diversity, Equity and Inclusion

A review of the impact of cultural diversity within the workplace setting.  Topics include: the influence of culture on communication, intercultural conflict resolution strategies and analyzing performance in cross-cultural situations. Course will examine diversity as it exists in the presence of differences within the workplace, equity as employers strive to ensure that processes and programs are impartial, fair and provide equal possible outcomes for every individual, and inclusion to allow the workplace to give a sense of belonging to employees.

Organizational Development and Training

This course examines the role of organizational and management development programs within the organization. Topics include: how to assess training needs, tools and components of training, understanding training systems; designing a sound training program; transferring knowledge; evaluating and measuring results and trainer certification programs.

Benefits Administration

An in-depth look at key aspects of benefits. Topics include legally mandated benefits; regulatory issues and requirements; minimizing and containing benefits costs; emerging trends and issues in medical, dental, disability and wellness benefits.

*The textbook for this program is required (there are two versions: print or E-book), but is not included in the tuition.