This is the ideal administrative assistant training program for those needing to improve their administrative assistant skills or those looking for the extra business edge.

During this training program, participants will learn how to run a stellar office and stay in control, no matter how hectic the day gets. Additionally, they will discover how to build personal credibility, say “no” without closing doors, use techniques for better listening, deal with difficult people, handle negative situations and more. Exercises are interactive and allow participants to practice what they have learned in a fun, high-energy environment. Microsoft Office applications (Word, Excel and PowerPoint) are covered in detail as part of this program.